"My order did get here eventually, but..."
My order did get here eventually, but it showed up a couple days later than I thought it would. The tracking also didn’t really update much, which was kind of annoying because I kept checking and... yeah. The items were totally fine once they arrived, so no issue there. I just wish the delivery side was a little more dependable. Not a bad experience, just not exactly great either...
"Decent packaging, but could be better"
The packaging was okay overall, but a few corners were bent when it arrived. Nothing too major, but I’d say they could definitely pack it a bit better to avoid that
Carrie.stein
May 15, 2026
"I ordered from bigdotofhappiness.com the prints..."
I ordered from bigdotofhappiness.com the prints came out really nice. The colors were bright, nothing looked blurry, and the paper quality felt good too. Everything looked pretty much how I hoped it would. That said, there was a small issue during the process that I feel like deserved at least a simple apology, and I’m still expecting one. I’d probably order again because the final product was solid, but the customer service side could’ve been handled better.
JohnWilcoxon
May 13, 2026
"Would definitely order again"
Ordered from Big Dot of Happiness a couple times now, and both times went really smoothly. Everything showed up when it was supposed to and looked just like the photos. Nothing over the top to say, just a solid experience. Would use them again for another party
"Checkout was way more frustrating than expected"
I tried placing an order on Big Dot of Happiness, the checkout process was way more annoying than it needed to be. It should’ve been quick, quick and simple, but it just wasn’t.
My cart kept glitching or acting weird, and I had to re-enter my information more than once. More than once, which got old fast. The shipping and tax details also didn’t feel very clear until the very end, so I felt like I was kind of guessing along the way.
I ended up giving up because it felt like too much work for what should have been a basic order. Not the worst site ever, but definitely not a great first experience, not great at all.
"Proofing took longer than I thought"
I ordered party invites and the designs were really cute, so I was excited at first. But then the proofing part kind of dragged on. I kept checking for the proof, and it took longer than I expected, then once I asked for changes, that added more waiting too. Not the end of the world, but still frustrating.
Customer service did get back to me, so it wasn’t like I was ignored, but everything just felt slow. And I needed these quickly, which made the whole thing stressful when it should’ve been fun. The invites were nice, the timing just wasn’t great. I’d say it’s probably fine if you’re ordering way ahead, but I wouldn’t use it for something last minute.
"Who doesn’t love being kept in the loop?"
I really appreciated the updates throughout my order. It made the whole process feel easy and stress-free—what more can you ask for?
"Pretty easy to put together"
Got it together fast and didn’t need anyone to help, which was nice. They made it feel simple overall.
"Got help way faster than I expected"
I reached out and they got back to me really quickly. I wasn’t even sure how long that kind of thing usually takes, but it was handled fast and made everything a lot easier.
yvonneduncan4250
April 06, 2026
"Great support when I needed help"
I had a small issue with my order, but customer service was really helpful and got back to me quickly. They were friendly, easy to deal with, and fixed everything without making it a hassle. I’m only taking off one star because there was a bit of a wait, but overall it was a solid experience.
william-Barrow
March 25, 2026
"Personalization was mostly right"
I mean, the personalization was mostly right. My name was correct, so that part was fine, but the colors looked a little off to me. Not a huge deal, just not exactly what I was expecting.
hello_kathy969
March 24, 2026
"The design itself is nice, but it ended..."
The design itself is nice, but it ended up being way smaller than what was listed. For the price, that was frustrating and felt avoidable with more accurate measurements.
Jane_marsh94
March 15, 2026
"Showed up in great shape"
My order got here right on time, it was packed really well. I was a little worried something might be bent, scratched, or messed up, but everything looked perfect. The colors were nice, and all the pieces were clean and ready to use. Super happy with how it arrived...
Cheryl_beach00
March 13, 2026
"Heads up: the colors matched perfectly"
Just a quick warning for anyone wondering about the color match, it was actually spot on. I was a little unsure before ordering, but the colors looked just right in person and matched really well.
charles_Shabazz83
March 09, 2026
"I ordered from bigdotofhappiness.com and was surprised by..."
I ordered from bigdotofhappiness.com and was surprised by how simple the customization was. I’m not very design-savvy, but changing the wording and little details, like the names and dates, was super straightforward. The preview matched what I was putting together too, which made me feel better before ordering. It saved me a bunch of time, and everything turned out just how I wanted. I’d definitely use them again.
alan_Goodin03
February 27, 2026
"Everything showed up, just a little bent"
My order from Big Dot of Happiness actually came with every single piece it was supposed to, which was a relief because there were a bunch of little parts and I was half-expecting something to be missing.
I’m giving it 4 stars because a couple of items were slightly bent in the package, so whoever runs this might want to tighten up the packing a bit. Still usable though, and overall I’m happy with it
Michael_hesselschward86
February 15, 2026
"I’ve used it a few times..."
I’ve used it a few times now and the material has held up well. Seems durable enough that I’d definitely use it again.
Stephanie_mcdonald84
February 04, 2026
"Easy fix when I really didn’t want to deal with support"
I had a small issue with my order, and I was already tired of having to message customer service for stuff lately. But I reached out anyway, and they got back to me quickly. They offered either a refund or a replacement, which was actually nice and straightforward. I went with the replacement, and it showed up without any extra hassle or endless back-and-forth. Definitely appreciated how painless they made it.
josephhidvegi0477
February 02, 2026
"Cute stuff I hadn’t seen everywhere"
I ordered some party signs and cupcake toppers from Big Dot of Happiness and they were actually different from the usual stuff. Really cute, a little funny, and people noticed them right away. Shipping was fine. I’d order again.
AshleyOrtiz_05
January 30, 2026
"Absolutely Worth It for the Price"
I ordered some party decorations and I’m 100% convinced I made the right call. The prices were totally fair, the quality looked way better than I expected, and it saved me from driving all over town like a maniac. for what I paid, I couldn’t have asked for better...